Are you a current CRN user with questions on how to use parts of the platform? Check out the resources below, and contact us if you don’t find the answer you are looking for.

Full CRN Training (all topics)

All Tip Sheets

Admin Tools

New User Set-Up
Deactivate a User

Care Team

Invite Users to the Team
Accept a Care Team Invite

Case Load and Client List

Caseload and Client List


All AHCM Tip Sheets
Using a Tablet from CRN
Using a Tablet from Single Sign On
User Entry in CRN
Viewing AHCM Screeners in CRN
Accessing a Client Profile in CRN


Send a referral
Log a Referral from the Launch Pad
Receive a Referral


Search for a Client


Obtain Consent