“When people come to us for housing help, oftentimes their needs go well beyond putting a roof over their heads. CRN takes the burden off our client and allows our employees to send referrals in matter of hours, rather than days. The closed loop referral is reassurging to our staff–it notifies them that the referral was received and is being processed. CRN helps to eliminate the unknown. It’s a win for us and a win for the client.”

“CRN has been a game-changer for our agency! It lets us see if participants have received services elsewhere, helping us guide them more efficiently and reduce unnecessary travel. This real-time support minimizes frustration and barriers, making it easier for clients to get their needs met.

As a new CRN user, we’ve gained tools to co-create a centralized data repository. The CRN team has been amazing in helping us organize and streamline our processes. We’re excited to explore even more ways CRN can help us help others!