Patient/Client Privacy:

Finding help with our unique consent model

You may have heard leaders in the SDoH space using the phrase “blanket consent” to warn the medical, behavioral, and social industries about what could happen if strict consent policies are not in place in many of the new social/community information exchange platforms popping up across the country today.

Let’s take a look at what “blanket consent” means in this space, and then let’s clarify the multiple, individual levels of consent utilized with Community Resource Network so we don’t confuse the two.

Blanket consent is when a client agrees to allow their data to be collected, aggregated, and shared with a social or community information exchange and/or a third-party provider without specifying specifically how or with whom their data will be shared. It is a very broad agreement and may not provide clients with complete control over how their data is ultimately used across the social, behavioral, and medical spaces.



CRN on the other hand uses robust Data Access Controls in the form of individual client consent along with roles and permissions to make sure a client’s personal data is secure and seen only by those who have the proper security clearance to view it.

CRN’s individual consent lets clients choose how their data is used and with whom it is shared. Clients inputted into CRN have specific options allowing them to grant or deny permission for their info to be shared in certain ways. This empowers the client to take control of their health and is one of the foundations upon which CRN was built!

The data access controls we employ in CRN look like this: 

As you can see, without consent, CRN users are only able to see a client’s general demographics and referrals along with any information in the client’s profile regarding services provided by their organization. 

Once the client grants CRN consent, users have the option of joining their Care Team and are enabled to see shared work and communicate across entities, within the boundaries of the user’s roles and permissions.

CRN was built by the community, for the community and we are proud of the unique consent model we employ to empower users of the platform and their clients to achieve better health outcomes. 

Learn More about CRN in the video below!

The post Patient/Client Privacy: Finding help with our unique consent model appeared first on Quality Health Network.